This guide will show you how to set up two Make scenarios to synchronize contacts and calls between folk and Ringover. This can also be done using Zapier or n8n.
You’ll use the provided blueprints:
Add contacts to Ringover – Pushes folk contacts into Ringover.
Log calls – Logs Ringover calls as interactions in folk.
1. Prerequisites
Before starting, make sure you have:
A folk account with an active API key
A Ringover account with API access
A Make.com account (formerly Integromat)
The two JSON blueprint files:
2. Importing the Blueprints into Make
Log in to Make.com.
Go to Scenarios → Create a new scenario.
Click the three dots (⋮) → Import blueprint.
Repeat for Log calls from Ringover to folk.json
You’ll now have two ready-to-configure scenarios.
3. Scenario 1: Add contacts to Ringover
This scenario automatically creates a new contact in Ringover when a person is added or updated in folk.
How it works
Trigger: A folk webhook fires when a person is updated or added.
Step 1: Fetch complete person details from folk.
Step 2: Create the corresponding contact in Ringover (if a phone number exists).
Configuration
Open the scenario Add leads to Ringover (inbound).
Connect your folk account (API key).
Connect your Ringover account.
In the mapping:
First name → folk’s
firstNameLast name → folk’s
lastNameCompany → folk’s
companies[].namePhone numbers → folk’s
phones[]
Save & activate the scenario.
👉 Result: Any new folk lead with a phone number will automatically appear in your Ringover contacts.
4. Scenario 2: Log Ringover calls in folk as intercations
This scenario logs calls made in Ringover back into folk, enriching your CRM history.
How it works
Trigger: A Ringover webhook fires when a new call occurs.
Step 1: Search for the person in folk by phone number.
Step 2: If found, create a new interaction in folk with call details (status, direction, recording link).
Step 3 (Optional): Update the contact’s custom fields (e.g., mark status as Contacted).
Configuration
Open the scenario Integration Ringover.
Replace
<API KEY>in the HTTP modules with your folk API key.Confirm your Ringover webhook connection.
Adjust the payload if you want to log extra data (e.g., call duration).
Save & activate the scenario.
👉 Result: Every Ringover call is automatically logged in folk as an interaction.
5. Testing the Connection
In folk, create a new contact with a phone number.
Check that it appears in Ringover.
Make a test call in Ringover.
Check that the call appears in folk under the contact’s Interactions tab.