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How to add contacts from Outlook/Microsoft 365 to a group on folk?

folk automatically adds Google and Microsoft contacts to your search—use Zapier or Make to also route them into a specific group.

Updated yesterday

folk automatically adds contacts from Google and Microsoft to the search.

To also add these contacts to a specific group, you can set up a custom workflow on top of the native search.

🔹 Option 1: Using Zapier

  1. Log into Zapier
    Go to Zapier and click Create Zap.

  2. Set up the Trigger (Outlook / Microsoft 365)

    • Choose Microsoft Office 365 as the trigger app.

    • Select the event: New Contact.

    • Connect your Microsoft account.

    • Test the trigger → Zapier will fetch a sample contact.

  3. Set up the Action (folk)

    • Choose folk as the action app.

    • Select the event: Create Person.

    • Connect your folk API key (found in your folk account under Settings → API).

    • Select a group on folk

    • Map fields:

      • First Name → Outlook First Name

      • Last Name → Outlook Last Name

      • Email → Outlook Email

      • Phone → Outlook Phone Number

      • Company → Outlook Company (if available)

  4. Test the Zap
    Send test data from Outlook → verify that the person appears in your folk contacts.

  5. Turn on the Zap 🎉
    Every new Outlook contact will now be automatically added to folk.


🔹 Option 2: Using Make (Integromat)

  1. Create a Scenario in Make
    Log into Make → Click Create a new scenario.

  2. Add Trigger Module (Microsoft 365 People)

    • Search for Microsoft 365 People.

    • Select Watch Contacts.

    • Connect your Microsoft account and set up how often it should check (e.g., every 5 min, 15 min).

  3. Add Action Module (folk)

    • Search for folk.

    • Select Create Person.

    • Connect your folk API key.

    • Select a group on folk

    • Map fields (same as in Zapier).

  4. Optional: Add Filters or Routers

    • Only sync contacts with an email.

    • Route contacts to specific groups in folk.

  5. Run Once & Test
    Add a new contact in Outlook → Run the scenario → Verify the contact appears in folk.

  6. Activate the Scenario 🚀
    From now on, every new Outlook contact is synced into folk automatically.


Best Practices

  • Use filters to avoid duplicates (e.g., only create if email does not already exist in folk).

  • Create a dedicated group in folk (e.g., Outlook Contacts) to track synced entries.

  • Set error handling in Make (retry on failure).

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