1. How to connect your Microsoft accounts with your folk workspace
Go to your workspace settings in the Accounts section
Click on Add a Microsoft account: you can connect all the Microsoft accounts you want to synchronize with folk.
Give permissions: make sure to give the right permissions to enable folk to import your contacts & interactions
2. Which information will be synchronized?
Contacts: We import all your contacts from the Outlook addresses you've connected to folk – meaning all the people you had at least one interaction with will be added to your account. This way, you can easily build your contact database, getting all the info you need straight from your emails.
Interactions: folk imports most of the interactions you had with these contacts such as emails-related information (email subject, date, sender, and receiver) and calendar events (event name, date, and participants). folk automatically pins the information extracted from Outlook to the right contact profile.
3. When does folk synchronize the contacts?
Contacts are synced in real-time. New contacts will automatically be imported into folk. They'll be available in the 'Search'.
Interactions (emails & calendar events) are also synced in real-time and automatically. Every new interaction will appear on your contacts' profiles.
4. What data is imported exactly from Microsoft?
Contacts: both your People (outlook personal contacts) & 'Implicit contacts' (New contacts are saved in your default Contacts folder) are imported with the following data:
Name, email, job title, avatar, phone number, address, company
Interactions: emails and calendar events
What happens if my Microsoft account is managed by an administrator?
If your account is managed by an administrator, then when connecting your account, Microsoft will request an approval from your admin.
Your admin will need to approve the integration, so that you can sync your Outlook account to folk.