To have a full overview of interactions tracking, you can watch our video guide:
Source interactions
folk imports your emails and calendar events through Google/Microsoft synchronization. They are automatically added to each contact's profile, in real-time.
You can decide to keep your interactions private or you can share them with the members of the workspace.
See how to share your interactions in this article here.
If you need to retrieve the entire content of an email, just click on the expand icon next to the relevant interaction, folk will automatically redirect you to that email on your Gmail account.
Messages interactions
When sending an email or campaign from folk, it will automatically create the email as an interaction on the contact's profile.
You can click "See more" to see the content of your message
You can click expand next to the interaction, to retrieve the analytics for this sent emails (open, click, bounce...)
