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Issues with folkX extension

folkx is not working on LinkedIn or Gmail. Find why?

If you're having trouble using the folkX extension, it may be either due to the folk PC app not being installed/updated or due to third-party cookies enablement ruining the fun on LinkedIn or on your Google account. Here's how to fix it.

folk PC application set up

In order to set up the new extension, kindly refer to the instructions in this video: https://www.loom.com/share/8baab5feb69b48f18d8ce895fcc3f8e0

Here are the instructions shown in the video:

  1. Uninstall the current extension from Google Chrome.

  2. You'll need to download or update your folk desktop app. (mandatory)

  3. Reinstall the folkX extension from Chrome web store.

  4. Restart google chrome.

Keep in mind the "Add to" and "Open folkX" buttons are no longer embedded in the LinkedIn UI. You'll find folkX through a floating button or your browser taskbar. You can click on either to open the extension.

LinkedIn settings

You need to ensure that you've enabled cookies on your LinkedIn profile. For that just follow these quick steps:

  • Go to your Settings & Privacy

  • Click Data Privacy in the menu

  • Select Manage cookies preferences

  • Switch the toggle next to Cookies from Off to On

Google settings

You need to make sure that you have enabled cookies for folkX on your Google account. For that, just follow these quick steps:

  • Go to your Google accounts settings: chrome://settings/cookies

  • Go to Privacy & Security and then Cookies and other site data

  • By default, the second option "Block third-party cookies in Incognito" should be selected but it's possible that on your account the third option is selected: "Block third-party cookies"

  • You can either select the second option, or you can add Linkedin and other websites where you use the extension as trusted sites in the third option:

    • In the section "Sites that can always use cookies", click on "Add"

    • A popup will appear, and you need to add the website url, e.g. [*.]linkedin.com and select "Including third-party cookies on this site" and then click Add

  • Reload your page. folkX should now work!

Extension settings

If you want to only allow the extension to work on specific sites and not all sites, you need to make sure you add this link https://app.folk.app as a site, to make the extension work.

First you can select "On specific sites" in your extension settings:


And then you need to add this link: https://app.folk.app

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