Understanding how login works in folk
There is no option in folk to log in using passwords. You can only sign in in two ways, Email login or Google login.
Email login (magic link)
• Enter your email and click on "Continue with email".
• You will receive a login email with a magic link.
• Open the link to complete sign‑in in the same browser you started the login process
• The link expires after 30 minutes, so you may need to request a new one if it expires.
Google login
• Choose the Google option and sign in with your Google account.
This works the same on web and the mobile app. On mobile, you enter your email and open the magic link sent to your inbox to finish signing in.
Troubleshooting common login issues
Check your inbox (and spam) for the magic email. Try searching your inbox for emails from
no-reply@folk.app.Request a new link if the previous one expired after 30 minutes.
Make sure the magic link or the login link you received via email is opened in the same browser where the folk login page is opened.
Make sure you’re using the same email address linked to your folk account.
Sometimes the auto-fill option of your browser puts either the wrong email address or put an extra space on your email address. Make sure to type your email address instead or selecting it from the dropdown.
If using Google login, make sure the right google account is logged into that browser and complete the Google authorization flow.
If you are still encountering issues with logging it. Please reach out to us via the in-app chat (click on the ? mark at the bottom right -> chat with support).