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Native Form builder

Updated over 3 weeks ago

folk offers a native form builder that allows you to collect information from leads and automatically create records in your CRM.

This feature lets you create forms for use cases such as:

  • Contact-us forms on your website

  • Demo request forms

  • Lead capture forms for campaigns

  • Collecting files or pitch decks from prospects

Each form submission automatically creates or updates a record in folk.

If you want access to the form builder, reach out directly to the folk team to enable the feature on your workspace.


How the folk form builder works

The native form builder allows you to:

  • Create lead capture forms directly connected to your folk CRM

  • Map form fields to existing CRM fields

  • Automatically add new records to a specific group or entity type (people, companies, or objects)

  • Configure duplicate handling

  • Embed forms on your website or share them via link

When someone submits the form, the data is automatically pushed to folk.


Creating a form in folk

Once the feature is enabled, you can create a form directly from the Automation platform.

1. Access the form builder

Go to: Automation β†’ Create a form

You will first need to connect your folk API key in the integrations or automation tab.


2. Configure your form

You can configure several elements of your form:

Form details

  • Title

  • Description

  • Submit button text

  • Success message

Form fields

You can choose which information to collect, from your folk's fields such as:

  • First name

  • Last name

  • Email

  • Phone number

  • CRM tags

  • CRM stages

These fields are mapped to your folk CRM fields.

You can also reorder fields to control the form layout.


3. Choose where records should be created

For each form submission, you can define:

  • Which entity type to create (person, company, or object)

  • Which group the record should be added to

This ensures leads are automatically organized inside the right workflow or pipeline.


4. Configure duplicate handling

You can decide how duplicates should be handled:

  • Allow duplicates

  • Prevent duplicates and update existing records

This helps keep your CRM data clean.


5. Share or embed your form

Once the form is created, you can:

  • Share a direct form link

  • Embed the form on your website using the provided embed code

Any submission will automatically create a record in folk.


Alternative integrations

If you prefer using external form tools, you can also connect:

  • Tally

  • Typeform

Using Zapier or Make, you can send form submissions directly to folk and create records automatically.


If you have questions about enabling the form builder or setting up your first form, feel free to reach out to the folk team.

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