When connecting your Outlook account to folk, you may encounter a screen asking for “Admin approval” from Microsoft :
This is a Microsoft security requirement and must be enabled by your workspace or IT administrator before the connection can be completed.
When does this happen?
This usually occurs when you follow these steps:
Go to Connected accounts in Folk.
Click Connect an account.
Choose Microsoft.
Log in with your Microsoft email.
Microsoft displays a page saying “Need admin approval.”
This means your organization restricts third-party applications and requires explicit admin consent before an app like folk can access Microsoft services.
How to fix it
You’ll need to contact the owner of workspace and ask them to grant admin consent for folk.
Your administrator can follow Microsoft’s official guide here:
🇺🇸 https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/grant-admin-consent?utm_source=chatgpt.com&pivots=portal
🇫🇷 https://learn.microsoft.com/fr-fr/entra/identity/enterprise-apps/grant-admin-consent?pivots=portal
Once admin approval is granted, you will be able to return to folk and complete the Microsoft account connection normally.
Important
This is a Microsoft policy setting — there is nothing we can change or bypass on our end.
Only your Microsoft workspace administrator can enable this access.
After approval is granted, no additional steps from our support team are needed.